VoIP technology sends and receives voice signals as a digital file. The result is telephone-like conversation, but without using a telephone exchange. In addition to voice calls, data files continue to be transmitted along the same network simultaneously.
VoIP platforms also support standard communications devices such as analog phones and fax. In fact, hybrid systems work really well for most organizations, with analog and digital endpoints working on the job within an organization. VoIP technology can easily be integrated into an existing business phone system with only the required applications added as and when needed.
The biggest advantage of VoIP over traditional business phone systems is cost. Because all calls originate from within the organization network, there is significant reduction in call costs.
Because VoIP works over the Internet, calls can be placed and taken from remote locations. Features such as sophisticated voice messaging, phone books, call access through a PC – these are just some of the other advantages of VoIP over legacy PBX systems.
With VoIP, expanding your business phone system to multiple branch office sites is easy. Integrated IP Gateways allow you to traffic calls between offices over the Internet and save on long distance charges. Dialing branch offices is as easy as calling an extension down the hall. Make certain that your IP-PBX has an administration tool that simplifies the process of configuring IP gateways between remote systems.
IP-PBXs enable businesses to reduce the cost of long distance calling by routing calls inexpensively over IP networks. If you have overseas facilities, using an IP-PBX could reduce your business's costs significantly.
Even if your business has a single remote office, an IP-PBX can give you the flexibility to pick an affordable solution. Purchasing a solution that allows for a small or large number of IP trunks might be right for you.
Vertical's sophisticated IP-PBX software extends easily and seamlessly to your telecommuters, contractors, and consultants and makes them part of the corporate phone system.
Also, supporting your legacy and analog and digital handsets should be a top requirement for most IP-PBX installations. Why throw away your existing phones and wiring, when the right IP-PBX solution can work with legacy handsets as well as IP?